Operators know best
The best tools for small business are built by people who run small businesses. We know what matters in a P&L because we read them every month.
We built this for our own businesses first.
Zero Touch AI isn't a technology startup that decided to sell to small businesses. It's a portfolio of real businesses that built AI tools to solve real problems, then realized other operators could use the same tools.
20+ years of operations experience.
Derek Santini has been running businesses for over two decades. Multifamily real estate across Massachusetts and Connecticut. A gas station in Wilmington. A life sciences startup. Twenty-plus QuickBooks files that needed to be reconciled every month.
For years the back office work was a constant drain on time and focus. Hiring staff helped but didn't scale. Outsourcing was inconsistent. The work still needed to get done.
When AI tools became capable enough, Derek started building. Not to sell, just to run his own operations. The system now manages all 20+ QuickBooks files. It worked well enough that it made sense to offer it to other owners facing the same problems.
- 20+years operating businesses across real estate, fuel retail and services.
- 20+QuickBooks files managed on this system in our own portfolio.
- Day 1everything we sell to clients runs in our own operations first.
Operators and bookkeepers, not just technologists.
The people who answer for your books.
Derek Santini
Founder & Managing Member
Finance degree from Babson College. 20+ years operating multifamily real estate, gas stations and service businesses across Massachusetts and Connecticut. Built the first system for his own portfolio.
Michelle (Shell)
Head of Bookkeeping & Partner
Shell leads the bookkeeping practice. She is the human review in the three-layer system: checking the AI's output, managing client relationships, and making sure every set of financials is accurate before delivery.
Three things we believe.
About AI and small business.
AI does the work, you decide
The routine, repetitive work is automated. The decisions that matter, like pricing, hiring and strategy, stay with you.
Measurable outcomes only
We sell specific outcomes, like books delivered by the 10th. If we can't tell you exactly what you're getting and measure it, we won't promise it.